Frequently asked questions

OlympiadLive is an online practice platform for Indian school olympiads (IMO, IEO, NSO, IGKO and ISSO) for Classes 1–12. You take timed mock exams modelled on the SOF patterns and get an instant score, rank, percentile and explained solutions.

Yes. Every new account includes 1 free exam credit, and the 20-question free mock tests (Classes 3–8) need no login at all.

Choose your current class when you sign up. You will see exams matched to your class. If you picked the wrong class, contact support and we will update it.

The clock runs on our server. Refreshing, losing your connection or closing the tab does not pause it. You can resume on any device until time runs out.

Yes. Every answer is saved the moment you select it. If your internet drops, reopen the exam and continue where you stopped.

Your saved answers are scored automatically and you can view your result.

Proctored exams run in fullscreen on a desktop or laptop and record tab switches and fullscreen exits. After the allowed number of violations the exam is submitted automatically.

Rank compares your best attempt on an exam with every other student's best attempt on the same exam. Ties are broken by lower time taken.

Each exam sets its own rule: immediately after submitting, after the exam window closes, or never. The result page tells you which applies.

Use the flag icon on the question to report it. Our team reviews every report and corrects the question where needed; affected scores and ranks are recalculated.

Roughly 60% of questions are generated with AI assistance and reviewed by our team. Some errors may remain, so treat your textbook as the final reference and report anything that looks wrong.

One credit lets you start one exam. Resuming an in-progress exam never costs another credit. Credits never expire and there are no subscriptions or auto-renewals.

A single credit is ₹199. The 5-Credit Pack is ₹799 and the 10-Credit Pack is ₹1,299.

Pay by UPI: scan the QR, then enter your UPI transaction id and upload the payment screenshot. We verify it, normally within 24 hours, and email you when your credits are active.

See our refund policy. In short: contact us within 7 days for technical issues on our side; unused credits are not refundable.

Open Credits in your dashboard and enter it under "Redeem a coupon". Each code works once.